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Subject: Netflix = Not Worth It
By: Anonymous (xxx.xxx.106.177)
Date: 04/28/2002 10:31:23 am PST
I was thinking of joining Netflix, but after reading this I know that it is too good to be true. Maybe in a year they will have there head out of there arse and be a viable option. They should consider having a pay per title option in addition to the $20 a month BS.
Subject: Re: vote by xxx.xxx.204.187
By: Anonymous (xxx.xxx.144.106)
Date: 05/24/2002 03:11:48 pm PST
Horrible service. After one month I'm canceling. Terribly erractic delivery times. I've been waiting for two DVD's that they say shipped 15 days ago. On top of that really lousy customer service. Netfilx is a great idea in theory, but they just can't execute what they promise.
Subject: Re: vote by xxx.xxx.28.20
By: Anonymous (xxx.xxx.27.133)
Date: 06/05/2002 02:51:01 pm PST
I concur with everything you've posted! I'm 40 minutes away from the netflix distribution office. I always seem to get my DVD the next day, after they're shipped but it seems that they "wait" 3-5 days to confirm return receipt of the DVD I return.
I subscribe to the $39/mo, 8 DVD at a time, plan and I did notice that during my first month, I was able to get 55 DVDs. (I have a side hobby that involves looking at DVDs!). The second month, I was able 50 DVDs, and last month, the third month, the DVD number has dropped down to 35 DVDs.
It is around this third month that I have noticed SUBSTANIAL DELAYS in movies being shipped out and logged in as returned.
As is my custom, I'll cancel out the present membership, and start a new membership, under a different name. It's always interesting to see how the service and DVD availability choices on the new membership returns to par excellence!
(I have found that if you cancel your netflix... be sure to clear your rental queue and shipped back all DVDs and wait for receipt notification BEFORE YOU CANCEL.)
>Netflix advertises that "Netflix: Rent as many DVDs as you want for $20 a month. No late fees". This is just a scam and do not fall into this. I live near Netflix warehouse. I get the movies the very next day when they ship it. It had received 10 movies in 12 days during the trail period. I had my account for 3 month. Last month I got 10 movies in 30 days. When I asked them about the delays the tried to put the blame on USPS. USPS did not make any delay during the trial period and now after 2 months they are making delays!!! I always get my mails on time. It's only the Netflix that does not come on time. When I confronted the Netflix, here is what their customer service said "Please note our records indicate that during your last 3 months of
>service your average cost per DVD rental has been $1.37. This is an
>average of 12 DVD rental shipments per billing cycle at $13.95 per
>month.". I don't care about the average rental price. They say on their web site "When you're done watching a movie, simply put it back in its prepaid mailer and drop it in any mailbox. As soon as we receive it, we'll send the next movie on your list.". Please do not get impressed during the trial period. Their customer service sucks and they make intentional delays when the trial period is over.
Subject: Netflix overview
By: Anonymous (xxx.xxx.41.20)
Date: 06/30/2004 11:33:39 am PST
I have used Netflix in the past and my feelings on this service are mixed. To read my review of this service, follow this link:
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