Astronomics


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Astronomics
I find them to be friendly and helpful. I recommended them to a friend who has NO experience in astronomy and she found them extremely helpful. I've gotten a lot of stuff from them and have had no problems.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45285


Astronomics
On two occassions I purchased popular items that were both in stock, and quickly delivered. Recommended

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45286


Astronomics
prices are ok
customer service is a nightmare or a joke, whichever
nice web site though, to bad the rest is only marginal.

Overall Rating: 4
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45287


Astronomics
service is excellent, deliver in two to three days,prices same as everyone else

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45288


Astronomics
I ordered a Telrad and other stuff for about $70. Shipping was over $6 and via UPS. I pointed out to them that the package (1lb 6oz) could be shipped Priority Mail for $3.95 and in two days. They told me that they calculate shipping based on ordered price and there was nothing they could do about it.

Additionally, the Telrad Dew Shield Plus which I ordered stated in their web site that it allowed Right Angle viewing. That's not what it said in the package insert. It allows angled viewing.

Will think twice before getting anything from them again. Hope they enjoyed my extra $ they hit me for the shipping, because it will be a while before they see and more from me.

large_o123@yahoo.com

Overall Rating: 4
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45289


Astronomics
Ships quickly, competitive prices. Was pleased with the business I've done with them.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45290


Astronomics
Quick delivery on a scope that other outfits had to back order.

Overall Rating: No Vote
Weight: <none>
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45291


Astronomics
I have had mostly good experiences with them. The items I have ordered 2/3 have arrived ontime. The last item was delayed by months after my order, and only sent after I contacted them on it. ( The item was actually in their store but was somehow overlooked. They are most often patient and courteous on the phone, and will mostly guide you in the right direction. Some DO NOTS with them is to play them against the other dealers for best price- they can get downright indignant. Also, it is my impression that this store currently suffers from being too big; when their phones aren't too busy you get all the attention in the world, but when they are busy customer service goes down south. Also not the most knowledgeable dealers, but for the most part well intentioned.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45292


Astronomics
I recently purchased a Losmandy GM8 mount from Astronomics. The price was competitive. They said they would ship the same day as the order and they did it. It took 3 days to receive the mount. They were also willing to deal a bit on a scope that was abundant in their inventory. Mike appeared to be candid and was great to deal with. I really like their website. It is extremely informative. I would purchase from them again.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45293


Astronomics
Personal service on the phone. The only major dealer I could find in September with an LX90 in stock. Quick delivery - 5 days. Arrived in perfect condition.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45294


Astronomics
I've ordered accessories from them several times. They have a good inventory and a good wesite. Fair pricing. Products arrive quickly. I've never had to deal with a product defect or their tech assist so no comment on that.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45295


Astronomics
I've ordered a lot of equipment from Astronomics over the years. They are great! Always willing to help out and shipped promptly. My dealer of choice.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45296


Astronomics
They are in Oklahoma, I am in Louisiana, so shipments are usually fast. They have a wide range of products, they are very helpful and their prices are very competitive. I had to return a product for exchange on one occasion and there was no problem at all. They deserve for me to check with them first about availability of a product. They are a 10 in my book.

Barry Simon

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45297


Astronomics
I bought a scope from them last year christmas as a gift. I'm not the astronomer in the family so after reading good comments about Astronomics helpfullness I called them. They didn't tell me one single thing I didn't know. They sold me a mounting head that they would not take back and that was not needed. They told me more than once that the items had been shipped, however when I received the packages I saw that they were shipped at least 10 days after their "claim". It was only thanks to the grace of a postal delivery lady that knows my family personally that it was delivered last year on christmas day which was also a sunday. Lastly, they charged far too much for shipping and would not ship by any other method than UPS, but upon receipt it was actually USPS!! So, I don't regard Astronomics very highly and would never recommend them.

Overall Rating: 2
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=45298


Astronomics
I have been buying stuff the last year from many on-line vendors. This vendor is one of the top 2 (the other is Orion's site). They contact me personally if any question about order, they ship promptly, they have a very good web site and product selection...

Ken Ambrose

Overall Rating: 9
Price:8 Service:9
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=47842


Astronomics
They are tops as far as I am concerned!

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=63901


Astronomics
while searching for a dealer to buy an LX200 12 I got the best response from them. they wanted my business and knew what they were doing.

Overall Rating: 10
Price:9 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=69865


Astronomics
My favorite retailer. Best prices I've found on scopes and other expensive items. Best web site, reliable in-stock info, fast shipping, good communication. Have not had to return anything nor had any problems with any order.

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=70486


Astronomics
Very good prices-good service-lots of descriptions about their products over the web site or by mail.

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=72391


Astronomics
I purchased numerous equipment from Astronomics over the years. Most recently, a Tak FSQ106, G-11 and SBIG ST10. As always, they are helpful and friendly. Moreover, they always return email and phone call!!

Overall Rating: 10
Price:9 Service:10
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=84062

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