Overall Rating: 9
Price:10 Service:9
Weight: 5 (Veritable Vote)
Date: 12/04/2003 03:50:36 pm PST
By: JimEMack
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=323631

The first laser was not defective, but was sensitive to the cold, as they all are.  We exchanged it for a replacement, which was also cold sensitive.  The second laser was returned for a full refund.

Response times for the exchange and for the refund were both two days.  The customer is not still waiting!

Jim


>I ordered a grenn laser pointer, amount and a remote switch for the laser pointer.  The price was great!  The service was excellent!
>
>UPDATE:  The laser was defective, so I was instructed to ship it back.  I'm still waiting.