Excelsis - Display Vote

Helix Observing Accessories

I sent 10 (ten) e-mails during an entire week asking about some technical information and stock availability and get NO RESPONSE, not even a single reply.

I would like to rectify my vote.
Tim told me about the problems he had with the e-mail server. I really appreciate this consideration to the customers.

Overall Rating: 9
Service:9
Weight: 6 (Veritable Vote)
Date: 02/26/2003 01:26:33 pm PST
By: RobertFos
Link to this vote: https://www.excelsis.com:443/1.0/displayvote.php?voteid=197791

Bottom line â€¦  customers DO NOT get treated like this at Helix. See any previous votes. Emails are promptly answered within 24hours. There must be some type of technical problem with the emails. I've even check emails that have been screened out by spam killer, but can find no reference to Mr. Foster.  I've sent him an email to call me so we can rectify this, but have not heard back yet. If you see this message Mr. Foster give me call at 724-316-0306 any night except Sunday until 10PM Eastern.

Thanks,
Tim

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