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Subject: Do not buy from here By: Anonymous (xxx.xxx.103.238) Date: 10/30/2004 05:18:34 pm PST Here's what happened: They told me to call to confirm the order, but actually they are trying to sell you highly expensive accesorries that are cheaper in your local store. Infact, the guy promised me a free extended waranty if I purchased a Sony Memory stick upgrade for the palm. I agreed to do so, just to find out that the next day my creditcard was charged another 99.99 for extended waranty plus the expensive 30 dollars for a memory stick. I called them using an internet phone so I had every single phone conversation recorded. I called back the customer service, and I even PLAYED BACK to him the conversation i had with one of the rude customer service rep about my FREE extended waranty, and he told me I was making it up. I think its THE SAME GUY! I bought it from here to save 40 dollars now I got absolutely nothing. THREE WHOLE WEEKS into my purchase, now I asked for a refund on a $500 item. I still havent recieved my money yet. Customer Service was incredibly rude. It was supposed to be a gift for my son's birthday, you guys have no idea how dissapointed he was when I had to tell him I havent recieved the item yet. Also, if you noticed, all the "GOOD" reviews from this site is completely made up. People who work at MPSUPERSTORE probably wrote it themselves to try to give the site a good rating. Do not ever buy from this store. Subject: Horrible business people! By: Anonymous (xxx.xxx.120.229) Date: 08/25/2005 04:13:22 am PST I ordered a Canon a510 for $160 and they sent me an email telling me that they needed more information. I was put on hold for 15 minutes. I called back same thing. I then called another number connected to the company and they said Tom R. was on an international call and he would call me back. Yeah right. The real issue is that the 3 times I called I was asked if I needed and accessories (extra memory etc...) I said that I didn't and was immediately put on hold...never to be spoken to again. PLEASE AVOID THESE CROOKS! BAIT AND SWITCH! I'M EMAILING CNET AND TELLING THEM ABOUT THIS ISSUE AND HOPEFULLY THEY WILL REMOVE THEM FROM THEIR MERCHANT LISTS. Page 1 of 1 | ||||||||
