Excelsis Ratings/Reviews - Votes:Discovery.com

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Discovery.com

I am so glad to have the first comment on Discovery. At the time of order items were 'in stock'. After a month of no receipt I was advised they were to be shipped within a few days. After another month I got the same answer. After another 2 weeks I was advised the item was shipped within 3 days of my original order date, but since I never received the items, the shipper lost the item. That's not their fault, but what is bad is it took them over 2 months to get their story straight. They have also failed to send another part of the same order 2 1/2 months later that was to be back-ordered only one week. The service is very bad with Discover in my case. I don't know if they lie to the customer, or just mismanage their information that poorly.

SL

Overall Rating: 3
Weight: 3 (Unreliable Vote)
Date: 10/04/2001 05:38:13 am PST
By: Anonymous (xxx.xxx.80.197)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46100

Reply Replies: 0

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