Focus Camera

Ratings:Top:Astronomy:Places To Buy:Focus Camera

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Focus Camera
Great prices, fast service if the item is in stock. Do not back order with
them. It will take several months for hard to get items. They are no-nonsense
New Yorkers who know how to take orders and how to ship them. Don't expect to
be coddled, though.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44893

Focus Camera
fast, cheap, but not much help, not courteous, exchanges and returns problematic

Overall Rating: 4
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44894

Focus Camera
Sale's person attitude is bad

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44896

Focus Camera
Very fast but somewhat abrupt on the phone.

Overall Rating: 7
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44898

Focus Camera
They suck.... The ship bad stuff as good then make you jump thru hoops to return stuff. The eyepiece I order was suppose to be new. It had a 1 inch scratch on it and it didn't come in the box just in bubble rap. This company should be avoided!!!!

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44900

Focus Camera
Not particularly friendly but right on-track with delivery. Items packaged and delivered as expected from NY to SF. No problems. Don't expect chitchats or helpful hints. Good pricing!

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44901

Focus Camera
Several trouble free purchases. Ok prices.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44902

Focus Camera
Ordered a scope on Friday, arrived as quoted on Tuesday. The price was the lowest found - even with their astronomical shipping and handling charges. Make sure you ask what the S&H charges will be - I negotiated them down some.
Prices are GREAT, however customer courtesy is non-existent.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44903

Focus Camera
Prices are hard to beat if you know what you want. No guarantee that items "in stock" really are. Don't expect much before and after service.

Overall Rating: 6
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44904

Focus Camera
Have had items in stock that others dealers did not. Short, bordering on rude, on the telephone. Prices good, but shipping high. Will ship right away usually means three days.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44905

Focus Camera
I ordered a telrad from these people. They took my order, my credit card info, and before I could ask what the shipping and handling costs were, the guy hung up. I would describe the service here simply as rude. After factoring in shipping and handling, I could have purchased the merchandise from another company where I would have gotten better service. To their credit, however, the item shipped promptly and arrived in good condition.

Overall Rating: 3
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44906

Focus Camera
I request a quote for ultima barlow via their website. Reply was fast and very polite. Sub an order on friday and received package on monday. It was well packed and I am very happy. Price was the lowest and shipping was very inexpensive. Would order from again.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44907

Focus Camera
This company is the worst I ever dealt with. I ordered a TV101 from them because their ad in S&T said they had the scope in stock. I was told it would take a month to get it to me from stock. I accepted this and waited for my scope. 1.5 months later I called to see what was happening with my order. I was given a total run around then I was informed the scope had not shipped. I requested to cancel the order and the guy started giving me alot of BS. I told them to cancel the order and hung up the phone. The next day I received a call from Focus saying they would ship the scope. When I got it the focuser was rub to the metal in a verly large spot were the star diaganol interacted with the focuser. This causes some binding when the diaganol is rotated. I will never buy from this company again.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44908

Focus Camera
Placed order with salesman who was rushed, rude and abrupt. Assured me that product was in stock for prompt service. The camera did not arrive as promised, so I cancelled order. Upon my return, I find that the camera was shipped anyway. Since I decided to accept one accessory, I opened the parcel. I thereby discovered that the invoice reflected a different camera, thus shipped the wrong unit. Also the shipping was exorbitant!

Was given a run-around on the phone when requesting to return product and was informed that shipping was not refunded.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44909

Focus Camera
I like their prices and have bought several things from them over the years. The personnel, well, they are obviously New Yorkers with New York manners and speech, which I really don't care for, but then neither does, I assume, most New Yorkers.
They are almost rude

Overall Rating: No Vote
Weight: <none>
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44910

Focus Camera
They suck!

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44911

Focus Camera
Excellent price. Merchandise delivered as promised,
no problems.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44912

Focus Camera
Great prices. Prompt delivery.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44913

Focus Camera
Extremeley rude people the sales person actually hanged up for just asking a mere question.If you order from this company make sure you know what you want and don't ask anymore question.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44914

Focus Camera
I ordered a Telrad and Dew Shield,the telrad arrived about 4-5 days later,the dewshield took almost 3months,sales person seems very rushed and not pleasant at all,i'd order from them again,,,they have great prices.

Happy Gazing !!!!!

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44919

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