Stellarvue

Ratings:Top:Astronomy:Places To Buy:Stellarvue

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Stellarvue
Excellent,excellent. I don't know how Vic gets the time to answer customers questions and put out a truely excellent line of scopes.I have two of his and have been an observer since 1960 and have seen a lot of scopes and companies. He'll tell youhow long delivery time will be and honor it. This is one company that will talk to its customers!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46158

Stellarvue
An honest man offering a high-grade optic for a good price.

Stephen Pitt
lthuedk@pe.net

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46160

Stellarvue
Couldn't possibly be better. Vic is very helpful and answers any questions. Hard to compare prices as they sell their own stuff and it isn't available elsewhere - but I think the product is outstanding quality. Probably as good an achromat as you can buy.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46161

Stellarvue
Great, very helpful, patiently answer any questions. My order came with a small part missing - I called, they shipped it immediately 2-day air, and also sent some extra stuff to make up for it, even though I hadn't complained. The real test, of course, is how a company handles problems, and Stellarvue came through. Also a very nice product, by the way.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46162

Stellarvue
I purchased a pair of binoculars from Stellarvue; Vic Maris spent a lot of his time helping me figure out which pair would work best for me. I'm planning on adding a Stellarvue telescope next!

Marc Irish

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46163

Stellarvue
I ordered the "new" 80 mm f/6 refractor, shortly before the flak about how the focuser tube reduced the effective aperture started (April 2000). Vic contacted me directly, as I believe he contacted ALL recent scope purchasers, and offered me the opportunity to a) upgrade to the 2 inch focuser, b) try a shorter focuser tube or c) do nothing. I commend Vic for taking the time to address the "controversy" head on and offer ALL of his customers their own best solution. Two thumbs up, as they say.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46164

Stellarvue
I have purchased various items in Stellarvue and I´m impressed about the human quality of Vic. Excellent costumer service.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46165

Stellarvue
If you are in the market for a high quality honestly made refractor, check out the Stellarvue webpages and internet reviews.
I bought the AT1010 (80mm f6 short tube) because for me, I'd rather have a small sharp scope I can lug to a dark site than stand in line at our local light polluted observatory. I love this scope!
The AT1010 gives me everything I need and even having to pay 17.5% VAT and 6% import duty could not detract from the fun I have with this scope.
Vic's scopes are a great credit to him. Check them out.

Allan. Paisley, Scotland.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46166

Stellarvue
Vic promised a scope I would be happy with and he was right. My AT1010 has the build quality of a premium APO and an optical quality that surpasses many ED and "Semi-APO" scopes this size. Vic really understands customer service and made me feel he was custom building my scope just for me. I've owned a number of scopes of all types over the years and am more satisfied with the total customer experience of quality, customer service and value than other scope or supplier.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46167

Stellarvue
I ordered a pair of binoculars from Vic Maris, and decided after trying them out several week to return them. I e-mailed Mr. Maris and he said if I was not satisfied for any reason he would refund the purchase price no questions. So, I sent the binos back within a couple days of the 30 day guarantee, and a couple weeks later my card was credited the full price. After that experience I decided to order his 102D scope as I know if I have a problem with it he will honor his guarantee. Great service.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46168

Stellarvue
Another happy customer. Ordered an 80mm AT1010, had a few questions. Vic emailed me back with good answers to everything the next morning... nice to talk to someone who really knows the products.

Ordered the scope from Canada -- it arrived promptly and went through customs with no problems. It showed up at the post office although Vic had recommended UPS expedited -- but when I checked the invoice I had been properly charged for US post (in fact I was charged $26 and the postage meter read $31). No problem there.

One of the reasons I ordered from Stellarvue was that the scope **would** be crossing a border, so ordering a "cheap Chinese refractor" and sending it back if the quality was substandard wasn't really an option. Stellarvue does enough additional testing to make sure that everything goes out the door in great shape, which IMHO is worth the extra cost without question.

Scope showed up a few days ago, VERY impressed with the design and quality. My "first light" posting on the Stellarvue group had a lot of words like "WOW".

Highly recommended in terms of both product and company.

JB

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=46169

Stellarvue
Service, Attitude, Value, Integrity, none better

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=50520

Stellarvue
i was quite dissappointed with service and prices. I was better off ordering mail order w/ Scope City.

Overall Rating: 0
Price:0 Service:0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=59324

Stellarvue
Simply the best telescope buying experience I've had in 41 years in the hobby. Vic is knowledgeable and honest. He delivers more than he promises. Randy Roy

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=61096

Stellarvue
I agree. Some of the best service I've seen in astronomy (or anywhere for that matter). Perhaps the best I've seen in astronomy. Some of the prices of his accessories are not as good as other places, so check around if you want the best price.

Overall Rating: 10
Price:8 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=67732

Stellarvue
Very slow communications, confused information and overpriced shipping cost.

Overall Rating: 1
Price:2 Service:0
Weight: 6 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=250635

Stellarvue
I've had some customer service and defective product issues with Stellarvue in the past, though I've retracted my somewhat low rating because I believe it is no longer valid. Stellarvue was in the middle of moving to a new facility when I gave them the low rating. I don't believe it is an accurate representation of how business usually goes with them. The only transaction I've had with them since then went very smoothly and my order arrived quickly and in perfect condition.

Overall Rating: No Vote
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=394134

Stellarvue
I've purchased 2 items from Stellarvue a F50 finder, and an F80 finder. I returned the F50 because It wasn't exactly what I was looking for. Vic Marris refunded my payment with absolutely no hassle. Later on I purchased the F80 and fell in love with it. From what I've seen the craftmanship is excellent, Both Vic and his staff are very friendly and communication was excellent. If I ever decide to purchase a refractor, Stellarvue will be strongly considered.

Overall Rating: 10
Price:8 Service:10
Weight: 20 (Notable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=574294

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