Roger W. Tuthill, Inc.

Ratings:Top:Astronomy:Places To Buy:Roger W. Tuthill, Inc.

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Roger W. Tuthill, Inc.
Prices were good, service was great, took all my calls. very satisfied.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45539

Roger W. Tuthill, Inc.
Service was horrible. 20% surcharge for handling. Item ordered was packaged very poorly. Phone response to problem was rude and insulting. I'll never do business with them again.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45540

Roger W. Tuthill, Inc.
Extremely overpriced for what you get. I ordered piggyback mount and along came a $5.00 hose clamp and a camera screw for aobut $50.00. Person at other end of phone not especially friendly.

Overall Rating: No Vote
Weight: <none>
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45541

Roger W. Tuthill, Inc.
Mr Tuthill is getting very old very fast and is hard to deal with at times some of his products are a good investment some are just a money pit. Also the first time I went to his store I was very surprized to find out that he was selling products out of his house not a store. He also needs to invest in a new phone system and stop using a cordless phone one time I called and the battery went dead and I had to call back. Also he needs to get with the times and stop using the photo copier to make catalogs. The other people I have talked to their were much more helpfull.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45542

Roger W. Tuthill, Inc.
It's amazing that anybody buys anything from this guy. He has announced that he is in "semi-retirement." It's time to take the next step. His wife is really nice, but he is a "grumpy old man."

Overall Rating: 1
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45543

Roger W. Tuthill, Inc.
Rest in Peace, Roger

Overall Rating: No Vote
Weight: <none>
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45545

Roger W. Tuthill, Inc.
Haven't delt with them since I bought my Ultima 8 from him in 97. Service was fair, spent the xtra for the "full check optically and mechanically". Was treated very rudely by him regarding a mix up on his and Celestron's part about a free DEC motor with the purchase of the scope that I took advantage of. I was sent two motors, he gave me a call a few days after I got a motor directly from Celestron. I got the distinct vibe that he felt I was somehow trying to con him out of a motor. Very rude, and when I asked about an RTV number, he said just to send the motor to him by whatever means. Even though it was only a few dollars, I felt this was NOT my responsibility. I told him I wanted to be reimbursed, and he said "ok". You know I took the time, effort, and money to send this product back to him after his screw up, and when I called to investigate my reimbursement, he told me he never agreed to pay for the shipping back to him and HUNG UP THE PHONE!!!! No way would I recommend him.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45546

Roger W. Tuthill, Inc.
Faxed several times inquiring about custome made solar filters. Never got a response. They'll never get my money.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45547

Roger W. Tuthill, Inc.
As luck would have it I received an call from Nancy Tuthill telling me she "found" a solar filter for my scope. Since it took her 4 months to respond I ignored the call. She then emails me telling me they "built" one just for me and how did I want to pay for it. I replied to her telling her to check out this site to see what others think of the company. Never again with Tuthill.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45548

Roger W. Tuthill, Inc.
I called one time for some info on a TV scope and Roger was very nasty to me and kept trying to sell me another scope. I Will Never call them again!

Overall Rating: 0
Weight: 1 (Unreliable Vote)
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45549

Roger W. Tuthill, Inc.
He's dead Jim.

End of story.

Overall Rating: No Vote
Weight: <none>
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45550

Roger W. Tuthill, Inc.
The neat thing about "backyard" astronomy gear is that you can make the sme or better in your own backyard. How did this guy become famous or successful?

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45551

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