VIDEOSERVE.COM

Ratings:Top:Audio/Video:Places To Buy Movies/CDs:VIDEOSERVE.COM

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VIDEOSERVE.COM
The most terrible mail order comapany I've ever had.
Ordered 2 DVD title 2 months ago, and no reply yet.
They never replied to customer's e-mail (why in the hell do they have
e-mail contact address in their web site ?? Also, their fax number
never worked. Very hard to get a phone connection)
They charged the price even before their shipping, and I haven't
got nothing yet.
Customers be aware !! This company really is a problem !!

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VIDEOSERVE.COM
I also had a problem with them. When order was not shipped within a week I cancelled my order (on the phone with a rep). 3 weeks later I get my credit card bill with their charge (dated 1 week after I canceled) and still have not received any merchandise. Upon contacting them I was offered apoligies with guarentees that the credit would be processed immediately. Well this is one week later and still no credit, so it looks like I will have to dispute the charge with my credit card company.

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VIDEOSERVE.COM
I had a similar incident. Two months no movies. Called ten times, never got it totally straightened. One shows up finally, just as I canceled the order. But the second one didn't I got my money back, thankfully, for the second movie, but I'm never ordering from them again.

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VIDEOSERVE.COM
Many people keep getting &$%@ed over by this company. They have been reported to the BBB. I bought a couple of movies and of course never received them. On my VISA statement, they billed me twice!

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VIDEOSERVE.COM
They double charged my credit card twice for a different price than
what was quoted on the site (even after taking shipping into account).

The movie never arived. It is a crooked operation. fraud.

They have setup another site at www.videopremiere.com.

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VIDEOSERVE.COM
HOrrible.

They are theifs!

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VIDEOSERVE.COM
This company should be investigated. Like many others I have had my credit card charged twice by them for a single item which I tried to order at the beginning of December 1998 and have yet to receive.

Do not be fooled by the professional look of their web site: DO NOT TRUST THEM

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VIDEOSERVE.COM
AVOID AT ALL COSTS---------BIG RIPOFFS...........

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VIDEOSERVE.COM
DO NOT ORDER ANYTHING FROM THESE PEOPLE

This company is now known as Videopremiere. They do the same stuff as they were named as Videoshoppers. Double charge for a video. Never answer e-mails. Promises to deliver within a week and then says the videos are on backorder. Promises to credit my account and still waiting. Luckily my credit card company is handling this!!!

Do not believe them! Their new number is 1-800-419-3564 and in Massasschusetts
1-781-986-7100.


Thanks

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VIDEOSERVE.COM
Total frauds. Repeatedly abandon the old scam
and start up under a new name.

Current incarnation of scam: ShoppersHand.com
Previous incarnations:
VideoShoppers.com
VideoPremiere.com
MovieSaver.com
MA Attorney General has numerous complaints on each
of these previous scams but has not taken action.
BBB of Boston also shows numerous complaints.

In January 2000 they had left exposed on their web
site their entire customer list containing credit
card numbers, expiration dates, e-mail addresses,
phone numbers, videos ordered, etc, for over
10,000 customer records!

Newsgroup posts show numerous additional first-hand
accounts of people defrauded by these scammers.

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VIDEOSERVE.COM
A total scam~~BEWARE!!!!!.

Ordered one movie in 12/98, got charged 3 times for it, never received the movie or my refund. My credit card company only removed one charge--I ended up paying the rest. Later I discovered that the movie I had ordered was out of print, yet it’s still advertised today. Despite various e-mails, phone calls, and letters, no-one from the company responded to me. If you're a new victim, immediately call & write to your credit card company & dispute the charges—you only have a limited time to dispute the charges. Trust me, don’t bother to wait for this company to respond to your requests or to ship your order or to send you a refund—it WILL NEVER HAPPEN!!. Cancel your credit card number & get issued a new one. If enough people report this scam to the right places, then law enforcement will have no choice but to investigate—usually they wait to see if big bucks are involved. Keep all documentation. Here’s where you should report your negative experience with this company:
*your credit card company
*FTC at www.ftc.gov/ftc/knowfraudcomplaint.htm (online complaint form) Please complain here!!
*www.fraud.org (online complaint form). Please complain here!!
*BBB of Boston hasn't worked for me at all, but they also have an online complaint form at www.bbb.org.
*Attorney General's Office in Massachusetts at http://www.ago.state.ma.us/condefault.asp. You will need Adobe Acrobat Reader to download the complaint form. You can download Adobe free at www.adobe.com OR http://www.adobe.com/products/acrobat/readstep.html.

Websites used by this "company" DADA Corp or Abel Dada or E-commerce Solutions:
http://www.videoshoppers.com "Video Shoppers"—no longer online
http://www.dvdshoppers.com “DVD Shoppers”—no longer online
http://www.videopremiere.com "Video Premiere, Corp"—changed to ShoppersHand
http://www.shoppershand.com "Shoppers Hand"—in business, ready to scam!
http://www.moviesaver.com "Movie Saver & MovieSaver,Inc"—in business, ready to scam!!
All websites currently list addresses in the Boston, MA area.

When you visit online store directories/e-commerce advertisements, such as those listed at yahoo.com, search for these company names and websites, and if they are listed, please e-mail the online store directory & let them know your experience & request that they REMOVE any of these names from their store listings. Tell them to refer to the Better Business Bureau's company reports in Boston and Atlanta. This will prevent others from becoming victims of this fraud.

Good luck!! moonflower2@ivillage.com

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VIDEOSERVE.COM
They were the most terrible "business" I have ever dealt with. We called the information for this place. They do not even exist. My fiance ordered a video 2 months before my birthday and six months later VideoShoppers said that they were still trying to get it from there "warehouse". I called them up and some spanish speaking lady gave me a cussing for wanting to know what the problem was after not receiving it in 6 months. My fiance immediately canceled the order from both VideoShoppers and his credit card, but was still charged for it until his credit card company went through the BBB and found out that they are a fraudulent company.

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VIDEOSERVE.COM
They're crooks. I ordered in September of 98 and I still haven't received my order or my check back or these people in jail.

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VIDEOSERVE.COM
I ordered a video SET from them for my father's birthday last year (September '99). The set cost over $100, and of course, my father never received it. When he hadn't received it a month later, I tried to contact them via e-mail -- no answer. Then I tried calling their customer service line, only to find that it was out of order. I couldn't even access their website at that point anymore, because it was changing to videopremiere.com.
Once it did change to VideoPremiere, I contacted their new customer service line. They said that they were a new company now, and they did honor VideoShoppers orders, but only with an order number (which VideoShoppers never gave me). I then tried to dispute it with my bank (I used my check card, which debits my checking account), but by that time it was too late and they couldn't accept the claim because I had authorized the purchase. So I was out $100, and my father never received his birthday gift. I reported the company to www.web-police.org, and my complaint was received, but I never heard from the Web Police again.
DO NOT EVER, EVER DO BUSINESS WITH VIDEOSHOPPERS! THEY WILL RIP YOU OFF.

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VIDEOSERVE.COM
I am so not happy. Shoppers beware!!!!!!!

On Sun, 03 Jan 1999 06:57:36 PST, h.heard@excite.com wrote:

> On November 29 I TRIED to send the following letter
>
> > From: h.heard@excite.com
> > To: sales@videopremiere.com
> > Cc: customerservice@videopremiere.com
> > Subject: I WANT MY FILMS!!!
> > Date: Sun, 29 Nov 1998 03:49:49 PST
> > Message-ID: <912340189.29936.302@excite.com>
> >
> > To whom it may concern,
> >
> > In June of 1998, I ordered 4 movies. On August 20, you shipped ONE to
> me.
> >
> > My order # is:
> >
> >
> >
> > My name is:
> >
> > Heather Heard
> >
> > The movies ordered are as follows:
> >
> > Hobbit (received)
> > Unico - V.1 - The Fantastic Adventures of Unico
> > Unico - V.2 - In the Island of Magic
> > Dark Crystal
> >
> > I realize that these movies are out - of - date and very hard to find.
> Yet,
> > that is why I ordered from you site (previously known as VideoShoppers)
> > because a friend said you were able to get her a movie that noone else
> > could.
> >
> > Now, I ordered these movies for my sister's birthday, which was in
> > September. It is now the end of November, would it be possible to get me
> > the remaining movies by Christmas? Then I could just give them to her
> for
> > Christmas, instead of my orginial plan of giving them as a birthday
> > present.
> >
> > As I had said, I know they are hard to find and very out - of - date, but
> I
> > had confindence in your company.
> >
> > Now, as you may know it is the Christmas season and many people may be
> > purchasing movies from your site. Yet, how would you feel if a
> discrediting
> > letter was sent to several message boards on your failure to uphold a
> paid
> > agreeement made in June? (I AM CONSIDERING THIS TO BE A COURSE OF
> ACTION)
> >
> > I am very disappointed in your company and have no reservations in my
> choice
> > of actions if my order (made in June) is not met by year's end (making it
> to
> > be over 6 months since the order was made and your shipping statement was
> that I
> > would receive them in 4 to 6 weeks that is only 1 to 2 months tops).
> >
> > Thank you for your time and I hope you take the appropriate action to
> > satisfy this unhappy customer.
> >
> > Sincerely,
> >
> > Heather J. Heard
> > > >
> > h.heard@excite.com
> >
> >
> >
> >
> > _______________________________________________________
> > Get your free, private e-mail at http://mail.excite.com/
>
> I then tried to resend it on December 15 when the letter was said to be
> unsendable. It came back again as unsendable. Is there a problem? Or are
> you people just ignoring me? This is the last time I will write anything to
> this company. If no one responds in the next seven days, my next step is to
> contact the WV State Attorney General and file a formal complaint against
> your company. I am normally an easy going girl, and if I had gotten some
> assurance from your company that you were trying your very best to find
> acceptable copies of the ordered movies I would not be so upset and could
> have let it go another 6 months. Yet, I feel used and cheated out of my
> money along with being screwed over the movies. I am sorry for any problems
> you may be having but that is no excuse for poor business polices and I hope
> you take the proper actions to correct this error. It is possible that I
> may be wrong in accusing your company of this problem, but I know for FACT
> that I have only received ONE of the FOUR movies ordered so somewhere there
> is a problem in your company and I EXPECT YOU to correct it.
>
> Sincerely,
>
> Heather J. Heard
>
> h.heard@mailexcite.com
>
>
>
>
> _______________________________________________________
> Get your free, private email at http://mail.excite.com/

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VIDEOSERVE.COM
Here is some contact info that perhaps somebody can use:

Idariapo, Ajifowobaje (AI503) videoshopp@AOL.COM
781-963-2700 (FAX) 781-963-6682
Idariapo, Ajifowobaje (AIY9) moviesaver@HOTMAIL.COM
781 828 8090 (FAX) 781 828 6775
Idariapo, Ajifowobaje (AI398) VideoShoppers@AOL.COM
888 963 2700 (FAX) 781 963 6682

aabel@MAIL.COM
---------------------------
all are registered to the guys behind the scam.

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VIDEOSERVE.COM
i know who you are, i know all of your aliases. you cheated my four year old child out of the only thing he wanted for christmas of 99. all he wanted was spiderman movies. i hope that you are proud of yourself. oh and by the way it will not be too much longer before you will go down, you and your spanish speaking accomplice. your greed will ultimately come back to haunt you in the end. and you better hope that it happens in this life so that you will at least have a chance to ask for forviveness.

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