Onecall

Ratings:Top:Audio/Video:Places To Buy Equipment:Onecall

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Onecall
Has been repeatedly my favorite mail order firm. Bought a hi-8 camcorder, a 32" inch TV (!) and a Toshiba VCR at different occasions from them, and got incredible service, and prompt delivery for the best price (I called around alot). I think others that have had bad experiences don't understand mail order - defective products are not their fault. They explain that if anything is wrong you must deal with the manufacturer. I'll keep with savings and carry that kind of risk any day.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32608

Onecall
I just ordered a Harmon Kardon AVR35 receiver from OneCall last week. This is my first mail order experience and it has been a great one. Nobody on this planet could match their price. It cost me 460 incl. shipping. The local stores were charging 580 + tax. Moreover, it was shipped by fedex 2-day service. The receiver was brand new and double-boxed and that's why I give them a perfect score. For electronics goods shoppers, I strongly recommend giving them a try.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32609

Onecall
Great price on Carver Amp - Received it in perfect condition in two days, just as promised. Was impressed enough with the service, that the same day I received the amp I ordered an AC-3/DTS decoder and paid a $30 premium to buy from Onecall. As anyone who has done a lot of mail ordering will tell you, price is NOT everything.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32610

Onecall
It took me 4 calls rather than 1 (1 to get prices, 1 to order, 1 to discover there was a problem processing my credit card, and 1 to correct the problem), but each and every time the salesmen were courteous and pleasant to deal with. My order was processed within 15 minutes (so even after calling my credit card company my order still went out the same day), and everything arrived well-packaged and on-time. All the components work wonderfully, the price was great (I got a wonderful sounding 5.1 setup with an Onkyo 656 receiver for just over $1200 shipped FedEx 2nd Day) and I have no hesitations sending other people to One Call for A/V equipment.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32611

Onecall
Have ordered from them at least six times. All products came in great shape and in two days. They have one of the best prices on the net for most items and are willing to give you discounts for being a repeat customer. Have never experienced any rudeness at all. They were willing to sit on the phone with me and describe every type of minidisc player they sold (and they sell many types). Most places would point you to a web page or something. I always check with one call first, and usually they give me the best price (and peace of mind). Definitely check them out. Very nice, great prices, great delivery time, and products come in great condition (double boxed most of the time). Would buy again and again!!! A+++

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32612

Onecall
They helped me TWICE in choosing the correct product for my situation, even after I did as much research as I could in advance. Made sure I at least knew what accessories I would need to make my products functional, and suggested others as well. Best of all, they didn't get snotty when I refused the extras. Got delivery in two days without any problems. I'll be back for much more!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32613

Onecall
Have used them 3 times in past 3 months. Excellent service, prices.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32614

Onecall
Purchased a Panasonic DVD-A120 for $330 incl. S&H. Had to haggle with them to bring down the price from the quoted price of $364. The item reached me in 2 days, double-boxed and brand new. This is the second item I have purchased from them in a month and is my favorite mail-order firm.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32615

Onecall
After a extensive research on A/V mail order, I finally choose One Call rather than Uncle's based on this site responses and One Call is an authorized Yamaha dealer but not Uncle's. Order a Yamaha RV1105 for $612.00 including shipping. Received in 2 days with double boxed and brand new condition. Very nice, my saleman is Jason and he really takes care his customer. I also ordered a Toshiba DVD player model 3109 but in backorder, Two days later I e-mail Jason and received his response immediately that my DVD player will be shipped today, once he has a Fedex tracking number he will e-mail me again. So far I am pleased with ONE CALL and will do business with them again.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32616

Onecall
Check very carefully their returning policy. A Sale person called Rick, he refused to help returning a cable that I ordered, the cable was come without a original factory carton, he explained in this way, One Call can save money for his customer. He treated me like a stupid jerk that he said if I really care if my order are new or not, he can sell me the original factory carton for $3.00 just to satify me concern. If you have the original carton, why don't you shipped with my order?? He used words Like "You are ridiclous", "You are nonsense" and the worst of all "I am TIRED to listening to you". A good mail order company should also take care their after sale service as your customer will give yoy good referral. So if price is really the only tiem you care, this is the best company. Just pray you order is in good condition, otherwise you may not able to return it. I would strongly recommend a sale person there call Jason, he is friendly and helpful, return my call or e-mail within minutes. For Rick, STAY AWAY FROM HIM.

Overall Rating: No Vote
Weight: <none>
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32617

Onecall
First, Thanks to all that have left there comments on this site. It was a great help to me on deciding what to buy and where.I ordered my system for One Call.
Yamaha RV1109, Infinity RS-5's front, Infinity RS-1's rear, CC3 center and BU-120 SW. The whole package $285.00 CHEAPER than Uncle's best price.They also through in 100' of 12ga. speaker cable. Ordered on Fri. and everything got to Florida on Tue. Factory sealed cartons, registration cards,Full manufactureres warranty! Everything is working great! I LOVE IT!!! Forget Retail!! Call One Call first!!!

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32619

Onecall
Correction That was a Yamaha 1105. Sorry for any confusion.

Overall Rating: No Vote
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32620

Onecall
Bought a Marantz remote from them - no problems at all - delivered as promised -I've had remote for at least 3 months and it still works great.

If they have what I need/want, I won't hesitate to buy from them again.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32621

Onecall
I was leery about purchasing my dvd player across the country from where I live. Onecall matched the best price I could get,the salesman was pleasant,and promised I would have delivery in two days. Two days later I recieved my dvd player double boxed and in perfect working order. Based upon this experience, I would recommend them to others,and I will certainly use then in the future

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32622

Onecall
I ordered a HK avr65 and Toshiba 3109 a month ago (the toshiba was on backorder with them and most other companies). I they were very cool over the phone. I spoke with several of the reps, Chris was especially knowledgeable and spent several minutes answering my quiestions. They were not the cheapest (hence the 9) but (they say) they are authorized dealers for both HK and Toshiba so I get the manufactures warranties.

I would definitly buy from them again.

Ernie

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
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Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32623

Onecall
Not quite as up front as they may pretend to be. Currently, they have a Carver B good advertised (the 505 amp) and they state "full Carver warranty". No such thing. Carver has filed for chapter 11. The B good I purchased from One Call (an 806x amp) had a channel not operating, I called One Call. First call, I was told to open up the unit and see if a fuse had blown (it hadn't). It wasn't until the third call I was told about Carver going out of business. I was referred to Everett Audio and told I would have to pay shipping both ways. a contradication to what is stated in the Carver warrranty.
It cost me 46 bucks to ship one way and I am really worried about parts availability. So it will cost me almost one hundred dollars to have this repaired and have never used it yet. Don't try to call Carver, you will get a taped message and no return call if you leave a message. I tried four times. One Call didn't tell me about any of this shit when they sold me the "B" good which I am convinced was defective at the time of purchase. Carver unloaded all of this stuff before chapter 11. If they are as up front as they pretend to be why aren't they telling people buying these goods the real story.
DON'T BUY ANY CARVER GOODS FROM ONE CALL, YOU'LL BE SORRY IN THE EVENT YOU NEED SERVICE.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32624

Onecall
Website has incorrect information, especially about shipping. Rather than admit their mistake, they covered it up with lies, became abusive, and at one point made comments that could be construed as threats because I refused to apologize for my factually correct comments which could have potentially damaged their business. In short, do not buy anything from Onecall unless you want to put yourself through hell.

Yes, this is as specific as I will get. More specific and I will probably receive more e-mail from Onecall.

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32625

Onecall
best prices and service
H.W

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32626

Onecall
I ordered a Toshiba TW65H80 from Onecall. The MSRP of the TV was $6999 on Toshiba's website. Onecall was selling them for $3788. Unbelievable. I called and ordered. The person I delt with, "Larry" - was straightforward, and pretty nice. He told me what to expect as far as how long, and how it was shipped and who to call, with a tracking number to track it. The 6 foot, by 6 foot, by 3 foot, by 450 pound package arrived the day he said it would. We opened it up, and the TW65H80 was perfect, not a scratch on it, and after a week journey across half the United States the set works flawlessly. Highly recommended.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32627

Onecall
Consistently low prices, great order-takers, fast delivery.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32628

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