Eagle Optics

Ratings:Top:Astronomy:Places To Buy:Eagle Optics

 Info  Votes  Messages  More Stats  Up One Level
Vote
Prev Page 2 of 2

Eagle Optics
Good phone service, fair price but failed to ship scope I ordered when promised. I was told it was in stock. Ordered Friday and was promised it would ship Monday, picked up by UPS late Wednesday.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44718

Eagle Optics
Knowledgeable staff, great prices, and on-time delivery. I have ordered several times, and the goods arrived on time and in perfect condition. Central location in US helps keep shipping costs down. Highly recommended.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44719

Eagle Optics
service is a 9+.very helpful,non pressured sales and advice.they do not make you feel like you have to rush on questions using the 800 line!prices are a 9+

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44720

Eagle Optics
Some of the items I bought with them cost a few dollars higer than others. However, they certainly have good service and very polite customer service reps.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44721

Eagle Optics
My preferred store! Great customer service, one time they called me at home to tell me that my Televue eyepiece was out of stock and the order would take a week to fill. Call me just for a week's delay? THAT'S SERVICE!

The prices are among the lowest around for brand new stuff and delivery times are fast, packing is good, nothing to complain about!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44722

Eagle Optics
Ordered a set of items from them when it arrived, one item was missing. Informed them about this but would not honor the complaint saying that they shipped the order complete. They offered instead to meet me halfway buy offering me the missing product for half the price. The nerve of them!

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44723

Eagle Optics
Called to get a price on a Televue diagonal. The woman that answered the phone had no idea what a diagonal was. Asked if it was some type of telescope. After that question I said nevermind. They really shouldn't let this person answer the phones.

Overall Rating: No Vote
Weight: <none>
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44724

Eagle Optics
Just recieved an order Thursday on an order placed Sunday night. Normal ground mail from Eagle to Ohio. Hard to beat that!!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44727

Eagle Optics
I have to give them a 10. I ordered a Nexstar 8 that was all screwed up. They took it back and send me a new one without hassle. I did have to eat the shipping back. (I would have had to with Celestron also) They were always helpful on the phone and called me long distance to make sure there were no screwup. I have also received good advice from some of their people. Ask for Tom Hall.

They are very good

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44728

Eagle Optics
Jody was a great asset to your company. Sorry to see him go. This place is first notch on helping before and after you buy. I have literally bought thousands of dollars worth of merchandise from them.

Overall Rating: No Vote
Weight: <none>
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44730

Eagle Optics
fast service, friendly & good advice .... I'd recommend them anytime

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44731

Eagle Optics
Limited selection. Right hand doesn't seem to know what the left hand is doing.

Emailed for availablity of item. Was told item was in stock. Ordered on-line. Got email back saying the item was not in stock and would take 7 to 10 days. Since I had already been told from others that manufacturer had none of the items in stock, knew that 7-10 days could not be kept. Felt that I was getting strung along and canc. the order.

Apparently item was in their 'warehouse', but on-line order filler couldn't find it. Company said they were sorry and made an error and were not trying to string me along. I had already ordered from elsewhere. Will try then again.

Overall Rating: No Vote
Weight: <none>
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44732

Eagle Optics
Excellect company!! They went out of their way to send me a pair of binoculars by ovenight service (and didn't even charge me that much). When I discovered that I couldn't reach focus without my glasses on, they took the binoculars back ---- and were still very friendly about it. About two days later I received a credit slip in the mail from them. They are very honest and trust-worthy business, and I can't wait to do business with them again!!!!!
We would all be very fortunate if there were more companies like Eagle Optics!!!!!
I hope this helps other amateur astronomers. ----
Sincerely, Richard Lapides in California

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44733

Eagle Optics
Competitive pricing on narrow product lines. Shipping was very fast, and packing was professional. I have been buying from them for the past two years, and they are very service oriented, and helpful.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44734

Eagle Optics
I bought two telescopes from these guys, One new and one used. I have bought several eyepieces, an off axis guider, charts, etc. They are always great to deal with. They ship it out same day. I even visited their showroom once when I was nearby in Wisconsin on business. I highly recommend their service and their highly qualified and knowledgable staff for advice. Hey, they even dicker on prices now and then!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44735

Eagle Optics
FAST SHIPPING, GREAT PRICING, AND VERY NICE PEOPLE TO DEAL WITH ON THE PHONE.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44736

Eagle Optics
As many others have said here, it's hard to beat Eagle's service. I've purchased several items and have always found them knowledgeable about products and prompt in shipping. Some fantastic sales, too. Unfortunately, they appear to be moving away from the astronomy sector and more toward serving the needs of naturalists (bird watchers, etc.). Lucky for them!
Eagle's factory store just west of Madison, WI is usually stocked with more telescopes than they sell on-line. Worth going to if you live within driving distance and you need some help in buying a new telescope. Get directions first. It's nestled in an industrial park with only a small store sign.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=51836

Eagle Optics
Can't go wrong with these people. They aren't specialty astronomy people, however
(they're also into birding and probalby other stuff). So you might not be able
to find the product that you are looking for. Otherwise I've been very satisfied
with my one transaction (for a short tube 80).

Overall Rating: 10
Price:10 Service:10
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=85394

Eagle Optics
I have purchased many items in the past from Eagle Optics including a couple of telescopes and numerous eyepieces and other accessories. Each purchase was definitely a positive one as their customer service is second to none. (very helpfull, courteous, knowledgable and a great return policy to boot). I strongly recommend them if you are in the market for high quality optics, namely binoculars and spotting scopes. I will definitely purchase from them in the future or rather in the very near future to be exact.

Overall Rating: 10
Price:9 Service:10
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=90110

Prev Page 2 of 2

[Click Here to Login]
Don't have a login? Register!

Starting out in Amateur Astronomy
 
How to use This Site
Why Register?
Voting Guide