Digital Eyes


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Name:Digital Eyes
Web Site:http://www.digitaleyes.net
Address:331 Westfield Drive

Nashville, TN, 37221
Phone:
Orders:1-800-649-9351
Inquiries:
Fax:615-673-0401
Other:
Types of Stuff:
checked DVDun-checked CDun-checked VHS
Methods of Purchase:
un-checked Storechecked Phonechecked Web(checked Secure)
Methods of Payment:
checked Visachecked MasterCardchecked Discover
checked American Expresschecked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:The best mail-order source for DVDs. Better than Ken Cranes!

Reliable and prompt service.

Shipping is $1.50 per ORDER, and FREE on orders of 4 or more.

Order frequently, and you earn credit towards FREE DVD discs and

discs at 50% off.



Dare to compare!
Vote Highlights Vote
Digital Eyes
Prices are higher which is ok as long as the service is better.
My last two preorders I placed with them I had problems. The first
one somehow they lost track of it and it didn't ship until I called them.
The second one they had the wrong release date and when I called them about
it they did not even offer to check it out, so I just cancelled the order.
The next day I checked their site and they had corrected the date.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.87.91)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34594


Digital Eyes
Digital Eyes is a company any other Internat based sales company would do well to emulate. I give them a 10 for several reasons:
1) I have sent them many e-mails and have always recieved a very prompt and helpful response. I don't know of any other DVD retailer who has ever taken the time to even answer one of my e-mails to promptly...if at all even. Companies on the Internet seems to underestimate the value of communication with their customers -- which is especially important since the Internet lacks the face to face quality of traditional stores.
2) Their prices for used DVDs are second to none. If you know of any other sites which consistantly pay more for your used DVDs, I'd like to know it because I haven't found any. No problems at all in selling them my used DVDs. I traded them in for other DVDs and they shipped the same day and I received them just two days later.
3) Their site is well designed and informative.
4) Their selection goes beyond the usual new releases.

But above all it is their customer service. I will continue to be a loyal customer of Digital Eyes and urge anybody who reads this to do the same. Give them a try, you wont be sorry.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.59.122)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34593


Digital Eyes
I have placed several orders with Digital Eyes. Shipment has been prompt and free (orders of 4 discs). More importantly, I have e-mailed several questions about title availability, or confusion among similar titles (Blue Angels), and received replies the same day.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.82.37)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34592


Digital Eyes
The most important thing to me is that they ship DVD's on time.
I have ordered MANY titles from them in the past and they always ship
out the day my order is sent via web (excluding Sundays!). With
preorders, I often get the DVD's slightly before the shipdate or
right on shipdate. I gave them a '9' instead of a '10' because
on the 4 occasions we've called them, they seem to have an attitude
problem. While they're perfectly willing to answer questions, it seems
as if they'd rather be doing something else. I prefer to ask questions
via e-mail and we always receive a prompt response.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.28.225)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34591


Digital Eyes
excellent service, great selection and prices and best of all $1.49 shipping for as many DCD's as you want!

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.21.67)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34590


Digital Eyes
Fast, honest and always comes through.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.169.247)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34589


Digital Eyes
Digital Eyes does have internet ordering now... I just tried it out. My shipment came in two days.

I have to say that I have been very pleased with Digital Eyes. I have bought well over 25 DVDs from them now over the past 6 months. All my orders have come in 2 days!

I would also recommend DVD Express, unfortunately for me I live in California... the added tax makes it cost more for me to buy from DVD Express (even with 30% off retail).

For anyone living in California, I would highly recommend you to try out Digital Eyes. Non-Californians... its a toss up between DVD Express and Digital Eyes.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.141.112)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34588


Digital Eyes
How do you guys giving 10 scores put an internet order (not the e-mail)?
How do you trace the delivery status?
Sucks!

Overall Rating: 3
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.82.125)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34586


Digital Eyes
Problem was found with their trade-in service for used dvds.
Also, the excuse for the late delivery and was not clear to me.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.82.125)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34585


Digital Eyes
Great customer service. Very polite over the phone. They have patients and treat you like a friend. Prompt delivery. These qualities will keep me ordering from Digital Eyes!!

Tommy Davis

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By: Anonymous (xxx.xxx.35.184)
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=34584

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