Name: | Beaverhomes |
Web Site: | http://www.beaverhome.com/ |
Address: | NY CANADA |
Phone: |
Orders: | |
Inquiries: | |
Fax: | |
Other: | |
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Types of Stuff: |
High-End | Editing | Audio |
Video | Supplies | |
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Methods of Purchase: |
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Methods of Payment: |
Visa | MasterCard | Discover |
American Express | Check | Money Order |
COD | Financing | |
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Description: | Just wanted to write and pull the cover on a tactic used by this company to disservice their customers. The Disney corporation keeps problems from occuring it their themeparks by immediately replacing and reassigning employees that have any negative interaction with the customers. Beaverhomes practices a similar method. However, their method is used to confuse and create problems with what they promises. This works by having people deal with one person only for a period of time. My guy was Sean. Sean promised me the world. Shipping dates, empty promised, refunds, "don't worry" none of which I ever received. After a time. when I called someone else answered. "Sean, oh, we had to fire him, and now we are attempting to resolve all the problems he created for our company". "We will try to resolve all the false promises he made as quickly as possible". "Yes, this will take some time". "Refund, well that is done on the (add twenty-nine days to whatever day of the month you call, 27 for February) and then it takes up to 60 days to process". Recently, I went to the IBC websight and read a complaint they had on file. I was surprised that the same thing had happened to this person, only the employee had a different name. Out of curiosity I called their 800# and they must have forgiven Sean, because he is back in action. |