Info  Votes  Messages  More Stats  Up One Level
Web Site:http://apm-us.com
Address:APM Telescopes USA
14 Royal Crest Dr #12
Marlboro, MA 01752
Orders:(508) 864-7855
Types of Stuff:
checked Telescopeschecked Eyepiecesun-checked Binoculars
checked Tripods/Mountschecked Accessoriesun-checked Books
un-checked ATM Materials
Methods of Purchase:
un-checked Storechecked Phoneun-checked Web(un-checked Secure)
Methods of Payment:
checked Visachecked MasterCardchecked Discover
checked American Expressun-checked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:Web based business marketing APM telescope products in the US.
Vote Highlights Vote

Overall Rating: No Vote
Weight: 10 (Trustworthy Vote)
By: gmanzero
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=86450

As bad as it gets. They don't simply steal your money. They steal your precious time. They break your heart with lost orders, unreturned phone messages and unanswered eMails; then set you up again with tearful appologies and breathless promises which are immediately forgotten. And when you do finally get through to them on the phone, they don't even have the decency to warn you off by being rude. They just restart the cycle of innocent incompetance all over again.

Overall Rating: 0
Weight: 6 (Veritable Vote)
By: Knotknit
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=194514

Back a few months ago I called APM-USA to place an order for a Nikon zoom eyepiece. I was told that it was in stock and agreed to purchase it. A few days later I still hadn't received the eyepiece so I called them to confirm that the eyepiece had been shipped. The person I spoke with was the same person that I had talked with earlier and she said that she remembered the earlier call, but she couldn't find the paperwork. Anyway, I confirmed that I still wanted the eyepiece and she agreed to ship it out to me. Once again the eyepiece failed to arrive so I called and talked to her a third time. At that point she said that she had shipped the eyepiece and would trace it. Well, all I can say is that the eyepiece never arrived and she never called me back to explain what happened to the shipment and interestingly enough my credit card was never charged. So I can only assume that she never shipped the eyepiece in the first place because I'm pretty certain that there would have been a charge and a credit on my credit card statement had she been telling me the truth.

So in my mind they have no idea about how to run a business and I'd be careful about dealing with them.

Overall Rating: 0
Price:5 Service:0
Weight: 5 (Veritable Vote)
By: romo209
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=188936

Click here to see all votes (3 total)
[Click Here to Login]
Don't have a login? Register!