Company Seven

Ratings:Top:Astronomy:Places To Buy:Company Seven

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Name:Company Seven
Web Site:http://www.company7.com/
Address:
Company Seven

ASTRO-OPTICS DIVISION

MONTPELIER, MD 20709-2587 U.S.A.

(301) 953-2000 Voice-Facsimile / Email:
Phone:
Orders:(301) 953-2000
Inquiries:
Fax:
Other:
Types of Stuff:
checked Telescopeschecked Eyepieceschecked Binoculars
checked Tripods/Mountschecked Accessorieschecked Books
un-checked ATM Materials
Methods of Purchase:
checked Storechecked Phonechecked Web(un-checked Secure)
Methods of Payment:
checked Visachecked MasterCardun-checked Discover
checked American Expresschecked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:
Vote Highlights Vote
Company Seven
Whoever answered the phone had an incredibly sour attitude, giving me one-word answers. I got the impression I was somehow bothering him. Take a bow, Company 7, for such lousy service. I took my business somewhere else.

Overall Rating: 0
Service:0
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=246419

Company Seven
Very happy with the advice they gave. Their advance could have cost them an easy sale, but they obviously cared more about getting me started on the right foot.

Overall Rating: 9
Service:8
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=182796

Company Seven
While the technical expertise and quality of equipment offered are unquestionably of the highest quality, I have not enjoyed my experiences with this vendor. My initial purchases were small and the merchant made me feel like I was imposing on him.

Overall Rating: 4
Price:1 Service:5
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=117784

Company Seven
Some people may be put off by Company 7's attitude. You may think that your are not a valued customer because the majority of their business if from government contracts but, you do count.

I dropped my C-90 (my travel scope) and totally messed is up. I took it to Company 7 and gave it to Marty. Marty told me 6 Weeks. 6 weeks turned into 10. I may not have been a high priority and he told me that when I dropped off the scope but, I am a valued customer. When I received the scope 10 weeks later, Marty said he promised me 6 weeks and that is not the way they do business, so the repairs were free.

Ron

Overall Rating: 10
Weight: 3 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45137

Company Seven
They have the highest prices and the worst service of all the places I
have shopped from.

Overall Rating: 1
Weight: 3 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45136

Company Seven
All the things everyone else says are true. But these guys are also incredibly arrogant. It can really turn off a newbie. Also, they should loose the sandals w. dark socks look :-)

That said, I purchased a TV85 there and am a satisfied customer.

Overall Rating: 6
Weight: 3 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45121

Company Seven
The gentleman I spoke with did not disclose the type of sandals he was wearing, so I am not exactly sure who I was talking to. However, I wish more places like this existed. He was patient and understanding in given me advice, candid about the short comings of a particular mount offered with a Chinsese Mak, spoke honeslty regarding telescope performance and expectations.

Bottom line - C7 is a total asset to the industry. Can't say enough good things hear.

Best Regards

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=69203

Company Seven
Yeah, they charge a bit more, but nothing leaves there that dosen't work, and work well.

Overall Rating: 9
Price:8 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=65339

Company Seven
This isn't a company, it's really a club, once you've bought something,
you're in. They do quality control on most OTAs (call and ask for details
or visit their web site). That doesn't mean you get "the best" but they do
weed out dogs. My C14 is excellent and has attracted favorable comment from a
wide range of would-be detractors at star parties.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45135

Company Seven
I've bought a bunch of stuff from Company 7 over the years, and have been very pleased with the quality of the service they offer. It is absolutely true that they do not have the lowest prices, but if you value the quality of customer service, this shouldn't be an issue. You can expect and get honest advice from them and no pressure to close the deal. They do tend to sell medium to high-end products which would appeal to the "serious" amateur, though I bought my first scope from them years ago after chatting with them for literally hours over a few visits on the trade-offs between different alternatives.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45133

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