BC Telscopes &Nature


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Name:BC Telscopes &Nature
Web Site:http://bctelescopes.com
Address:Box 1766 Ladysmith
BC,Canada V9G 1B3
Phone:
Orders:1 866 245 9356
Inquiries:
Fax:1 877 245 9357
Other:lfranc@shaw.ca
Types of Stuff:
checked Telescopeschecked Eyepiecesun-checked Binoculars
checked Tripods/Mountschecked Accessorieschecked Books
checked ATM Materials
Methods of Purchase:
un-checked Storechecked Phonechecked Web(checked Secure)
Methods of Payment:
checked Visachecked MasterCardun-checked Discover
checked American Expressun-checked Checkchecked Money Order
un-checked CODun-checked Financing 
Description:Canadian Dealer located on Vancouver Island BC,carries Sky watcher Telescopes,Antares,Omcon,Orion,Meade
Bushnell,Carton Adlerblick,Celestron.
Vote Highlights Vote
BC Telscopes &Nature
Super service. I ordered 2 items they had to order from their supplier, and had the item in my hand each time in 2 days.
Super to deal with and very pleasant transactions.
Wes Trimble

Overall Rating: 10
Price:10 Service:10
Weight: 10 (Trustworthy Vote)
Date:
By: Wes
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=350807


BC Telscopes &Nature
I gave this vendor my business because they offered to lower the price to a more competitive level, based on my feedback about another company who was going to give me the same item for 30% less.

I did not realize that it would mean that shipping time would take weeks, when I could have had it in 3 days from the other company for the same price...

This is not good customer service.

Overall Rating: 5
Price:7 Service:3
Weight: 5 (Veritable Vote)
Date:
By: JimEMack
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=324205

>I gave this vendor my business because they offered to lower the price to a more competitive level, based on my feedback about another company who was going to give me the same item for 30% less.
>
>I did not realize that it would mean that shipping time would take weeks, when I could have had it in 3 days from the other company for the same price...
>
>This is not good customer service.

This certainly is just the opposite from the service I recieved. I would heartily recommend them to anyone. They went out of there way to get me Pentax XW eyepieces that they ordinarily dont even sell. I had them each time in 2 days.
Wes
>I gave this vendor my business because they offered to lower the price to a more competitive level, based on my feedback about another company who was going to give me the same item for 30% less.
>
>I did not realize that it would mean that shipping time would take weeks, when I could have had it in 3 days from the other company for the same price...

**  They would not have withheld that kind of information from you.  I have dealt with them enough to know this quite well.  I feel your comments are worthy of my response in defence of B.C. Telescope, since it is not representative of the quality of buisness myself and others have come to know so well there. 
>
>This is not good customer service.

**  I am not surprised that B.C. Telescope was going to compete with the other vendor you mention.  You also would have been informed of the amount of time this would have taken, relatively speaking, which does not say anything about the alleged poor customer service.  If you would have not received this item in 3 days from B.C. Telescope, you would have been informed in an honest manner.  How exactly can you make such an accusation of "not good customer service"??  Clearly, your claim is subjective and not quantifiable in this case.

BC Telscopes &Nature
Best in Canada.

Overall Rating: 10
Price:10 Service:10
Weight: 5 (Veritable Vote)
Date:
By: aurora
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=324124


BC Telscopes &Nature
Service was great!! I received my telescope within 36 hours of placing my order!!
Prices were very competitive, they were very prompt with answers to any questions I had, and the telescope that I purchased is great.
I will definately be doing more business with them in the future!!

Overall Rating: 9
Price:8 Service:10
Weight: 5 (Veritable Vote)
Date:
By: kferris
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=290898

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