Lumicon

Ratings:Top:Astronomy:Places To Buy:Lumicon

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Name:Lumicon
Web Site:http://www.lumicon.com
Address:
Phone:
Orders:
Inquiries:
Fax:
Other:
Types of Stuff:
checked Telescopeschecked Eyepiecesun-checked Binoculars
un-checked Tripods/Mountschecked Accessoriesun-checked Books
un-checked ATM Materials
Methods of Purchase:
un-checked Storechecked Phoneun-checked Web(checked Secure)
Methods of Payment:
checked Visachecked MasterCardun-checked Discover
un-checked American Expressun-checked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:Lumicon is a great source. The folks there know their stuff and are always helpful...often discouraging the purchase of an expensive addition you are not ready for or do not need. Give them a 10!
Vote Highlights Vote
Lumicon
Excellent service and great products. Tried to purchase itmes from Anacortes and they were awful. Lumicon was very patient and helpful. They will continue to get my business.

Overall Rating: 9
Price:5 Service:10
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=138328

Lumicon
that was suppose to be a "Zero"

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=66104

Lumicon
Lousy customer service. The two people I spoke with acted like I was doing them a favor by ordering from them and the prices aren't that great either. I bought from them once and will not do so again.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=66103

Lumicon
I have purchased from Lumicon on several occasions. Good products at a fair price. Website is very weak when it comes to product details. It's more like an on-line order form. Filters are the best bar none however. Then one day I needed some tech support for their Sky Vector II. I called once, let a few days pass, then called again. They have completely blown me off. Most top companies are known by the level of their product support or service. I will take my business elsewhere for now on.

Overall Rating: 4
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45179

Lumicon
Great staff, good prices.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45178

Lumicon
I ordered a filter and waited months for delivery although they charged my card on the day of the order.

Overall Rating: 2
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45176

Lumicon
Great communications, fast shipping, fair prices. I have ordered from them many times and never had a problem.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45175

Lumicon
Multiple A++ experiences on buying from these guys!

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45173

Lumicon
I've had good experiences with Jack and Paul. Knowledgeable, friendly, professional, fast shipping.

Overall Rating: 7
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45170

Lumicon
I emailed both Lumicon and Celestron when I realised my Lumicon Sky Vector, sold to me at the same time as my Celestron 8" Starhopper, could not be attached to the sliding machined aluminium bearings on the Starhopper. All I wanted were some suggestions on how to make it work. This was a couple of years ago, and I haven't heard from either! (I sorted out the problem by making a new lightweight waterproof ply base after the original heavy particleboard became distorted from damp and would not rotate properly. New teflon/formica bearings work as well as the original heavy adjustable bearings, and the Sky Vector attaches easily and works well, but no thanks to either Lumicon or Celestron. See my comments also about the Celestron 8" Starhopper.) P.S. the only reason Lumicon scored a 4 is because they have good products.

Overall Rating: 4
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=45167

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