Pocono Mt Optics (OOB)

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Name:Pocono Mt Optics (OOB)
Web Site:http://www.poconoscopes.com/index.html
Address:104 NP 502 Plaza,
Moscow, PA 18444
Phone:
Orders:800-569-4323
Inquiries:717-842-1500
Fax:717-842-1408
Other:
Types of Stuff:
checked Telescopeschecked Eyepieceschecked Binoculars
checked Tripods/Mountschecked Accessorieschecked Books
un-checked ATM Materials
Methods of Purchase:
checked Storechecked Phonechecked Web(checked Secure)
Methods of Payment:
checked Visaun-checked MasterCardun-checked Discover
un-checked American Expressun-checked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:Out of Business.
Vote Highlights Vote
Pocono Mt Optics (OOB)
My main providers before they went bankrupt. Never had a problem.

Overall Rating: 9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44840

Pocono Mt Optics (OOB)
Fekkers went bellyup and fukked a hole bunch a people!!!!

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44839

Pocono Mt Optics (OOB)
This company filed chapter 7 banruptcy on Sept 13. They owe many astronomers money and equipment. Sky and Scope has refused a request to let readers, who don't have access to the internet know about this. Its not astro news according to them. This has hurt the hobby and many individuals.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44838

Pocono Mt Optics (OOB)
I HAVE ORDERED MANY TIMES FROM POCONO MT. I HAVE NEVER BEEN DISAPPOINTED
BY THEM . I HAVE TO SAY THEIR SHIPPING STAFF IS FIRST RATE AND YOU RECEIVE
YOUR ITEM VERY QUICKLY. SIMPLY PUT POCONO MT. IS THE BEST MAIL ORDER SUPPLIER
BAR NONE.

IF RATINGS COULD BE GREATER THAN TEN , I RATE THEM 10 +++

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44836

Pocono Mt Optics (OOB)
It's refreshing to deal with what is obviously a relatively small company. A month or so ago, I called Pocono to order a Telrad for our 10" Dob and a copy of Pennington's Messier Marathon book. I asked the guy who answered if they had them in stock, and he replied "Hold on, I'll go look." Pocono may not be a mom-and-pop operation, but it seems that way.

They had both items in stock. I gave them my credit card number and asked how and when they'd ship it. He said it'd go out that day via UPS. Two days later, the UPS guy showed up with the stuff I'd ordered. It was well packed and undamaged.

My wife loves the Telrad, and decided she wanted another one to replace the 6X30 finderscope on our 90mm refractor. I called Pocono again and spoke to a person who sounded like the same one I'd ordered from before. I told him I needed a Telrad and another book and asked him if both were in stock. Once again, he said, "Hold on. I'll go look." Both were in stock. This was a Tuesday, and I was hoping they'd arrive before the weekend, so I asked him when the stuff would ship. It was late afternoon, and he said the stuff would go out either that afternoon or the next day. I said I hoped it'd go out that afternoon because I wanted to have it for the weekend. He said he'd try to get it out that day. Two days later, on Thursday afternoon, UPS showed up with the stuff. Once again, it was well packed and undamaged.

Pocono seems to have good prices, and they deliver what they say they'll deliver when they say they'll deliver it. I've read some of the negative comments here, but I experienced none of the problems mentioned. As far as I'm concerned, no one should hesitate to order from Pocono.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44835

Pocono Mt Optics (OOB)
I live within driving distance on the Pocono east store (about 45 miles away). At one time I believed that I was very fortunate to live so close to their showroom. My fellow astronomy friends and I would make excursions there and inevitably walk out spending far more money than we intended. No longer. What we discovered, or began to realize over time, was that shopping at their showroom was tough business. In fact, on several occasions, long waits to talk with someone were followed only by brief, uninformative conversation and more long waits. On occasion we would jokingly say "we should have sat in the parking lot and called on the phone!" We at least felt good about being able to have the product in hand and not have to wait for shipping. Then we stopped feeling good about that too. With one scope I bought from them, the quality was not the same as the one on the sales floor. Specifically the finder scope would not come to focus and the focuser on the scope was very tight and had a lot of shift. I drove out to PMO to see what they could do. I wasn't looking for a refund, just some advice. What I experienced was akin to returning to a used car lot with one of those cars with an "out of sight warranty." One employee called the scope "Crapogee" to my face and made derisive comments about it to his colleagues. The other one, while at least adjusting the focuser, explained that I had, after all only bought a $600 scope! If a business maintains a showroom, then they should make some effort at normal, store-like sales practices. PMO simply does not. From what I read here, the mail-order part of their business is no better. Go elsewhere!

Overall Rating: 1
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44834

Pocono Mt Optics (OOB)
I called to check availability/prices on some standard planetary filters, and I don't know the person's name, but he seemed pretty disinterested in helping me. I am always polite on the phone, but he only offered curt "yes" or "no" answers, with no further help or explanations. The filters I wanted weren't in stock, and when I said, "Ok, thanks for your help," the guy just hung up the phone. Maybe he wasn't interested in my 2-bit order which may have led to an expensive order eventually.

Overall Rating: 5
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44833

Pocono Mt Optics (OOB)
Service: perfect
prices: good
delivery: as quoted

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44832

Pocono Mt Optics (OOB)
Worst service ever!
I ordered a German equatorial mount and a finder scope,
they sent me a tuna fish and a banjo.
The tuna was delicious! I'm still learning to play the banjo.
I must give them a 10.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44831

Pocono Mt Optics (OOB)
I have purchased many items from this company. I find them fast on delivery and very knowledgeable on their products. It seems many of the sales people there own telescopes and have personal experience with the items they sell.

Overall Rating: 10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=44830

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