Stereo ABC

Ratings:Top:Audio/Video:Places To Buy Equipment:Stereo ABC

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Name:Stereo ABC
Web Site:http://www.stereoabc.com
Address:
Phone:
Orders:1-800-354-1324
Inquiries:1-908-780-6600
Fax:1-908-294-7480
Other:
Types of Stuff:
checked High-Endun-checked Editingchecked Audio
un-checked Videoun-checked Supplies 
Methods of Purchase:
un-checked Storechecked Phonechecked Web(un-checked Secure)
Methods of Payment:
checked Visachecked MasterCardun-checked Discover
un-checked American Expressun-checked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:
Vote Highlights Vote
Stereo ABC
It took us 1 month to get the item denon avr3801. Lied to us when it was shipped. I have to keep on bothering and ask them for the UPS tracking#.Will promise you everything but the service stinks. Will never buy from them again.

Overall Rating: 2
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32682

Stereo ABC
Bunch of liars, charged CC, never shipped product. Now the BBB, Internet Fraud COntrol Center, my CC company everybody is dealing with them. Wonder why there are no state laws that can put the people running these companies into jail.

NEVER EVER BUY ANYTHING FROM THIS COMPANY, also goes under other names
alphasound, warfdale etc, I would suggest never even go anywhere near Englishtown, Manalapan NJ to buy any AV stuff. There are other nicer places.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32680

Stereo ABC
BELIEVE ALL THE NEGATIVE POSTS YOU READ HERE. These people are lowest form of scum on the face of the earth. I ordered six quantities of the Panasonic TU-HDS20 HDTV decoder on June 6th and was told they would arrive in a week. My card was charged that day. Items never showed up. Called numerous times and was strung along every time--"we shipped it today...oh, you'll get them in a few days, etc, etc." Finally after about a month I discovered through various other contacts that that particular model has not even been released by Panasonic to dealers (and will not be until late September). I was irritated at not being informed of this and then being given the run-around, but figured oh well, at least I'll get them as soon as they are available. In the meantime, I saw another internet mailorder company (audioexcellence.com) that was taking preorders for the same item for $75 less than Stereo ABC. I called and spoke with Joey to ask for a possible price match and she said yes. I called her a second time to verify that she had credited my card for the difference and she confirmed this. But my card was never credited. At this point I just decided to cancel the order and take my business someplace else. They said they would immediately cancel the order. But surprise, surprise, my card was never credited. They keep saying I need to speak to Donna in the credit department. But of course Donna is never around--"oh she's on a cigarette break right now, call back in 15 minutes...she's out sick today and won't be back till next week, etc." Finally by some miracle I was able to get a hold of her. I asked why my card had not been credited even though the order had been cancelled two weeks ago, and she conveniently replied "I wasn't here two weeks ago." She said she would have "look into the situation and get back to me." But of course she never did. To this day there has been no credit to my card. Then tonight I stumbled upon this site and needless to say was floored at the similar experiences of many others. I just called my card company and will be fling a formal dispute through them. BOTTOM LINE, IF YOU CHOOSE TO DO BUSINESS WITH THESE SLEAZEBALLS AFTER READING ALL THESE POSTS, DON'T BLAME ANYONE BUT YOURSELF WHEN YOU GET SCREWED.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32679

Stereo ABC
I would give them less than a 0 rating if it was possible. I would not recommend this company to my worst enemy. Very unfriendly sales people - would not answer simple questions like where my DVD player was, would be put on hold for 10-15 minutes at a time with no response, was spoken to rudely, failed to credit my credit card after I had cancelled the order for over three weeks.

It is my goal that these people be put out of business never to anger another good paying customer. Please do not order from this company if you expect any type of courtesy.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32678

Stereo ABC
They charged me for slightly less tha $1200 for a Marantz SR-19. They are now selling it for $1299 S&H not included. I know it's a bargain but their customer service really sucks!!!!! I called them several times already. I called them
yesterday (July 12) to ask for the status and they said that they shipped it June 30 (when I purchased it - billed on my card statement) and shall be on my
doorstep by the end of this week. I'm suspicious though because the guy
told me to call the next day to get the tracking number which doesn't make
sense because he should have it there if he shipped it. I had to hang up
because I was driving. Anyway, I called this morning and got a tracking
number and when I checked it, the item was only shipped yesterday (July 12)!
I was not in a hurry to get my receiver but it is upsetting to know that
they are giving me a runaround. Then I called again to ask them why it was
only shipped yesterday, the time I called. The girl I talked to first put
me on hold (I waited for about 5 minutes then hangup to call her again...and
she took the call, i don't know what she's so busy about, although I kept hearing a pause and a sucking sound), then it seems like she's taking my call via a speaker phone because I can hear a guy talking to her. She looked up my order and I asked her the question. She immediately told me that the receiver they got was broken so they sent me another one. Again I am suspicious because if the first one was damaged, the guy I talked to yesterday should have told me so. I am telling you, do not buy from these guys. I took a risk, maybe mine would be an isolated case (of good business), but apparently, it's not. I will be looking at other vendors. I am not in a hurry to get my receiver but I know when I am given the runaround and one cannot do business with scrupulous people like ABCstereo (btw, their store is called Alpa Sound and Vision, but the
receiver did not come from them because UPS told me the shipment came from a
company called Alliance Technologies. It must have been outsourced from them by
ABCstereo, I figure).

FYI,
stereoscape.com, inc. (OTC BB:SSCP - news) through its subsidiaries, Alpha Sound and Vision, Inc. and American Buyers Club International, Inc. sells high-end audio, video and home theatre equipment. The Internet properties of stereoscape.com, Inc. - www.stereoscape.com, www.abcstereo.com, www.stereoabc.com, www.alphasound.com are engaged in the sale of home entertainment equipment such as amplifiers, televisions, CD players and satellite systems will provide online services, quotes and offer a
multi-home entertainment equipment product selection directly to Users/customers. Presently, stereoscape.com, inc. utilizes a telephone service pricing system for Users/customers product quotes and comparisons. Customers are recommended the best products available that day. The User/customer is then referred to a sales-person for the processing of the order.

Then i found this out:

Alliance Technologies, Inc. (OTC Bulletin Board: ALTL) today announced a 35% increase in sales due primarily to a full roll-out of the Company's internet sales efforts through the following web sights: http://www.alphasound.com, http://www.stereoabc.com, and http://www.abcstereo.com. Additionally, the Company plans to begin advertising on several web browsers.

They are actually regiestered as a company with two names and they are traded publicly. Let's all short this POS!

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32677

Stereo ABC
Make no mistake - every negative comment you have read on this page is the absolute truth. I hope the class action suit pans out.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32676

Stereo ABC
I am planning to sue ABC Stereo too. This scam operation must die.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32675

Stereo ABC
I am considering a class action law suit against ABC Stereo.
Considering the numerous complaints just on this site I am sure
there are numerous others. I was billed after I specifically told
"Steve the manager" not to bill my card due to a price quote
dispute. Of course I am getting the same problems.

Well I'm not going to put up with their BS. Since this involves
interstate commerce, the suit will be in Federal Court,we'll see
how well their excuses hold up to Federal Judge. For all of you how wish
hop on the law suit band wangon you can contact me at cain1@azstarnet.com

Sincerely,

Robert Haldeman

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32674

Stereo ABC
here is my "8" rating for the comments above.

Overall Rating: 8
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32673

Stereo ABC
My story isn't any different than those above. This place sucks.

Overall Rating: 0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=32669

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