AstroPTX - Wholesale Optics

Ratings:Top:Astronomy:Places To Buy:AstroPTX - Wholesale Optics

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Name:AstroPTX - Wholesale Optics
Web Site:http://www.astroptx.com/index.html
Address:Starlite Haven

59 Mine Hill Rd, New Milford, CT 06776 U.S.A.

Phone:
Orders:(860) 355-3132
Inquiries:(860) 355-3132
Fax:(860) 355-3132
Other:
Types of Stuff:
checked Telescopeschecked Eyepieceschecked Binoculars
checked Tripods/Mountschecked Accessorieschecked Books
un-checked ATM Materials
Methods of Purchase:
un-checked Storechecked Phoneun-checked Web(un-checked Secure)
Methods of Payment:
checked Visachecked MasterCardchecked Discover
un-checked American Expresschecked Checkun-checked Money Order
un-checked CODun-checked Financing 
Description:Times: 9am - 12am EST 7 days per week
Vote Highlights Vote
AstroPTX - Wholesale Optics
I made two purchases from AstroPTX (a.k.a. Pauli's Wholesale Optics), including eyepieces, filters, and a CG-5 mount. Both orders were executed flawlessly and in a timely fashion. This guy has the lowest advertised prices I have been able to find on the web. In the case of many big ticket items like Go To scopes, the price is simply listed as "please call". It's really a shame he doesn't carry the TeleVue line, or I would have plced several more orders with him.

The AstroPTX website is a price list and nothing more. The website does not support online orders. Do your homework elesewhere and then drop buy for a reality check on the pricing.

Calling AstroPTX can be an exercise in patience. The phone line is usually busy. I have found that email questions are always answered, but it can take anywhere from 1-3 days. I've always spoken with the same guy, so this may be a one-man shop.

The guy I have dealt with on the phone has rather obvious New York City accent and mannerisms. Some may find this rude, but I didn't. He seems to be in a hurry (typical NYC mannerism), and yet he still takes the time to question you if he senses that you are ordering the wrong thing.

In summary, this is really a good place to call if you want to save some money and you have the patience to wait out a few busy signals. I often wonder how much I would have saved had I ordered my SCT here.

Overall Rating: 8
Price:10 Service:7
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=91625

AstroPTX - Wholesale Optics
This business has great prices but I cannot find them listed with the Better Business Bureau. They seem to have two addresses which is confusing. Please use the www.bbb.org website.

Overall Rating: No Vote
Price:10
Weight: 10 (Trustworthy Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=82644

AstroPTX - Wholesale Optics
I sent him $100 DOWN PAYMENT ON A TELESCOPE ON 10/28/02 IT HAS BENN 13 MONTHS AND NO TELESCOPE OR MONEY i HAVE TURNED HIM IN TO BBB AND HE WILL NOT ANSWER THEM. TIME FOR LEGAL ACTION i HAVE THE CASHED CHECK ALSO, THIS IS DISHONEST. i BOUGHT 2 TELESCOPES PREVIOUSLY WITH NO PROBLEMS. DO NOT TRUST JACK DULL

Overall Rating: 0
Price:0 Service:0
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=316792

AstroPTX - Wholesale Optics
The owner, Pauley (who, btw, keeps changing the name of his business because of such a poor reputation), is the absolute worst person to deal with. It's no wonder this company has the worst vote record on Excelsis. Stay away!

Overall Rating: 0
Service:0
Weight: 5 (Veritable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=246420

AstroPTX - Wholesale Optics
excellent service

Overall Rating: 10
Price:10 Service:10
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=70156

AstroPTX - Wholesale Optics
Hey, this guy is a little rough around the edges, but he knows his business, his prices, his equipment and his customers. I have received nothing but great advice and service from him. He does debunk a lot of other sellers, internet and others. He saved me $100 in shipping on a Meade 10" reflector over a California company that wanted to make money on the shipping! I'll buy from him first!

Overall Rating: 8
Price:9 Service:8
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=67564

AstroPTX - Wholesale Optics
Called him to order a first scope...a C11. He asked if I ever saw one before..I said NO.
He then instructed me to send for the brochures and go to a couple of star parties...and told me to call back after I did a bit more research on what their capabilities were and size to performance ratio was... Then he told me to call back after 6PM, and we could "chat" for awhile, while he answered my questions.
All told he took maybe 4 or 5 hours total time with me over several days before I finally realized that I should start with a 8" Dob with a targeting computer.
The man saved me a bunch of money...my back...and has been instrumental in keeping me in the hobby since...
I have refered 5 buddies to him and all say they had a great experience with him...it makes me wonder if most of the complaints here are not placed by the same person...
Buy from him...you won't regret it... he has great prices...and although rushed at times, he will take the time to talk to you if you are polite and patient and willing to call back during less than peak hours. Don't believe all the negative bull...its exactly that....BULL!!!

Overall Rating: 10
Price:10 Service:9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=60612

AstroPTX - Wholesale Optics
I bought a new ETX 90 from this place
in 1998 for over $600. I received a used and abused scope. Amateur astronomy suffers whenever a place such as this makes a sale.

Overall Rating: 0
Price:0 Service:0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=57330

AstroPTX - Wholesale Optics
I had such a fine experience with Astroptx and the genuinely humorous "guy on the other end of the phone" that I am truly astounded by some of the negative comments. The only complaint I have is that the line is always busy and you have to pick your times to call very carefully. But once through, the experience is delightful. The "guy" seems very knowledgeable. Went out of the way to acquire a part for me that is nearly impossible to get. Handled a few oddities of my particular order exactly right. As I say, I'm astounded. He's a "funny guy" and perhaps humor and quick wit are not virtues in a telemarketer, but I sure appreciated it. Bravo! And one more honey-dripping word of praise: The prices are truly great. Astroptx is my "go-to" resource. I encourage everyone to give them a (second?) chance. Hoot Hendrix, very satisfied customer.

Overall Rating: 9
Price:10 Service:9
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=57041

AstroPTX - Wholesale Optics
This guy is a real piece of work. Very rude on the phone. Misled me about the delivery time and was not very nice when called on it. I don't want to give him my credit card number again, but might consider calling him to see if I can catch him on a bad day. He is so rude it is amusing, should become a Saturday night live skit.

Overall Rating: 0
Price:10 Service:0
Weight: 1 (Unreliable Vote)
Date:
By:
Link to this vote: http://www.excelsis.com/1.0/displayvote.php?voteid=54236

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